Key:
1) When this issue occurs, you will see the following events in the
application log:
Log Name: Application
Source: MSExchangeIS Mailbox Store
Event ID: 9877
Task Category: Content Indexing
Level: Error
Description:
Content Indexing function
'CISearch::EcGetRowsetAndAccessor' received an unusual and unexpected error
code from MSSearch. Mailbox Database: <Database Name> Error Code:
0x80043629
Log Name: Application
Source: MSExchangeIS Mailbox Store
Event ID: 9842
Task Category: Content Indexing
Level: Error
Description:
Function
CISearch::EcGetRowsetAndAccessor detected that content indexing was disabled
for database '<Database Name>' because of error '0x80041820' from
MSSearch.
22)
Content index state is failed
for multiple databases. Rebuilding them does not bring them out of a failed
state.
Solution
You will need to
execute a script on the affected Mailbox servers that re-installs the symbolic
links:
1. Download the
script Repair-ExchangeSearchSymlinks.ps1 from the Script Center (http://gallery.technet.microsoft.com/scriptcenter/16afe88b-6c6d-49a3-8b03-2a2ece27f61a)
.
2. Copy the
Repair-ExchangeSearchSymlinks.ps1 script to the Scripts folder on the
Mailbox server (default location is C:\Program Files\Microsoft\Exchange
Server\v14\Scripts).
3. Within the
Exchange Management Shell, navigate to the Exchange Scripts directory (default location is C:\Program Files\Microsoft\Exchange
Server\v14\Scripts).
4. Within the
Exchange Management Shell, run the following script:
.\Repair-ExchangeSearchSymlinks.ps1
5. Within the
Exchange Management Shell, run the following script (without the symbols [] and
substitute the database name(s) for any databases you wish to reset:
.\ResetSearchIndex.ps1 <-force> <dbname> [<dbname>]...
.\resetsearchindex.ps1
–force db001
6. In the event viewer on the mailbox server you will see Event ID 109
when the rebuilding of the index starts for each database and an Event ID 110 for each
database when the index rebuild has completed.
8. After
receiving Event ID 110 for each database, test to make sure search functions
correctly with both OWA and Outlook operating in Online Mode.
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